Shipping
Order Processing & Pre-Shipment Authentication
Every order undergoes a rigorous quality inspection and dual authentication process within 3 business days after confirmed payment.
Prior to dispatch, we will send you a detailed flaw condition report along with an official Entrupy or LegitGrails authentication certificate for your review and final confirmation. Your package will be shipped out immediately once we receive your approval.
Shipping Carriers & Delivery Estimates
We ship worldwide via top-tier international logistics partners, with DHL Express as our preferred primary carrier, alongside UPS and FedEx.
All orders include complimentary signature-required delivery service to ensure your precious luxury items arrive safely and securely.
After dispatch, the estimated delivery window is 3–5 business days for most major global regions.
Regional delivery reference:
- United States: 3–5 business days
- United Kingdom & European Union: 3–5 business days
- Canada: 5–7 business days
- Australia: 3–5 business days
Shipping Rates & Import Duties
- United States: Complimentary standard shipping with fully pre-paid duties (DDP). All fees are included at checkout — no surprise charges upon delivery.
- All other regions: Shipping costs are calculated and displayed at checkout. Import duties, taxes and customs clearance fees are governed by local customs policies and may be payable by the recipient upon arrival.We will confirm customs clearance fees ,import duty and relevant document requirements with you prior to shipment.
Order Tracking
Once your order is dispatched, we will send a shipment confirmation email with a full tracking number and carrier details. You can monitor your delivery status in real time via the carrier’s official website.
Important Notes
All delivery timeframes are estimates and may be delayed by unforeseen circumstances including public holidays, customs hold-ups, extreme weather or local logistics disruptions.
We recommend checking your email (including spam/junk folders) regularly for the pre-shipment authentication report to avoid unnecessary dispatch delays.